Agenda – Excellence in Distributrion by STAFDA

2024 AGENDA

Tuesday, March 12

3pm - 4pm

Workshops: 90 minutes

Dirk Beveridge: The Potential Equation
Nancye Combs: HR Hot Spots
Jon Schreibfeder & Matt Schreibfeder: Balancing Customer Service, Inventory, & Profitability
Loren Smith: Infrastructure Act Update

Wednesday, March 13

8am - 11:30am

Workshops: 3.5 hours

Nancye Combs: Managing Human Capital
Jeanne Hurlbert: Concierge Customer Service
Paul Reilly: Crush Price Objections
Jon Schreibfeder & Matt Schreibfeder: Effectively Analyzing Your Inventory Investment

12:30pm - 2:30pm

Workshops: 2hrs

Paul Reilly: Value-Added Selling
Mike Foster: Revolutionize Your Business with AI: Enhance Productivity,
Streamline Processes, & Stay Ahead
Ken Brown: Pricing Strategies, Cost to Serve, & Customer Profitability
Mike Staver: How to be an Influencer in any Market

3pm - 5pm

Workshops: 2hrs

Jim Ambrose: 5 Fundamentals of Branch Management
Ken Brown: Sales/Service Organization Structure & Sales Compensation Design

Mike Foster: Cybersecurity: Stop Today’s Hackers
Kimberly Reuter: Supply Chain and the Customer Experience

Thursday, March 14

8am - 9:30am

Workshops: 90 Minutes

Ken Novak: Digital Transformation for Beginners
Benj Cohen: Improving Your Customer Experience with AI
Jamie Turner: Intentional Communication

10:30am - 12pm

Future of Distribution Panel Discussion: 90 minutes

Mike Foster – Moderator
Ken Novak – Digital Sales
Benj Cohen – AI
Andrew Hartman – STAFDA President